Thursday, 13 June 2013

DAFT BUREAUCRACY

I have misplaced my car registration document so I've had to fill out a form for a replacement and send it to DVLA Inverness. In the same envelope I sent them an application for a new tax disc. Today, I received the whole lot back in the post with an accompanying letter regretting to inform me that I had failed to write my vehicle chassis number on the log book application form. That sounds reasonable enough, until you realize that along with my application for the replacement log book I was also required to include my MOT and insurance certificates because I was applying for road tax. Recorded very clearly on the MOT certificate is my vehicle chassis number. Were they unaware that my MOT certificate includes my chassis number? Could they not have done it the easy way and just copied the number from the MOT form? Perhaps they have rules which say I have to write it myself.
I wouldn't be surprised.

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